1. How to replace Google verification code
If the BHEX platform account can be successfully logged in and the Google verification code can be obtained normally, then do the following
APP: login account - personal center - security - Google verify, click change
Web: login account - user center - Google to verify, click change
If 2FA is lost, the account cannot be logged in normally or the verification code cannot be obtained, as follows
For the safety of your account and assets, please email your request to unbind to service@hbtc.com via your BHEX registered email address with the following template:
Subject: Request to unbind GA
Details:
1) UID
2) A selfie of you holding the front page of your
personal ID/passport with a handwritten note stating (I, XXX(your name), request to unbind GA with your signature and date
3) Txid of your recent Buy-Crypto order
4) Registration date, frequently logged-in city or Frequently used device (Androd, IOS, laptop)
Please submit the above information as much as you can, BHEX will review and process your request within 3 working days.
Note: Withdrawal is not allowed within 24 hours after rebound successfully！
Join in the following BHEX Global Communities
Chinese community:
Official WeChat: hbtc333
https://t.me/BHEXCOM
BHEX Global
BHEX Global- Global - https://t.me/BHEXOfficial
BHEXChannel- https://t.me/BHEXNews
Japan- https://t.me/BHEXJapan
Korea –
Telegram : https://t.me/BHEXKorea
Kakao : https://url.kr/inpCx9
Russia - https://t.me/BHEXRussia
Indonesia : https://t.me/BHEXIndonesia
Turkey - https://t.me/BHEXTurkey
Vietnam - https://t.me/BHEXVietnam
India - https://t.me/BHEXIndia
Bangladesh - https://t.me/BHEXBangladesh