If you encounter this problem when conducting legal currency transaction on BHEX OTC platform, please confirm the following information:
1.Open the browser and login URL: (if you don't have an account, please register first, please click here to register your account)
2.After logging in to your BHEX account, click on “Help” button at the bottom right corner, as shown below:
3.Click “Help” - “Live Chat” to seek online customer service assistance.
4.If customer service did not reply in time, please submit a ticket to us(Click here to submit a request).